Exchange is the most widely used e-mail server, and the majority of

organizations running Exchange are still using Exchange 5.5, which was

released in 1997. Microsoft will suspend their support of 5.5 at the end of 2004,

and companies will upgrade to 2003.

Most sys admins who support Exchange have never really worked with it

before. However, most of the books on the market assume the reader has

experience with Exchange and jump right into a feature-based approach for

Exchange 2003. Bill Boswell recognized this and created a book to teach sys

admins the fundamentals of Exchange 2003: How does it work? How do I get

the most out of it? How do I fix it if it breaks? He introduces the material at

the right level, getting the reader to do something useful quickly, without

patronizing the reader with a lot of fluff. The chapters get readers up and

running in a test environment, then expose readers to layers of detail as they

progress through a topic and ultimately get them ready for a real-world

deployment or a management challenge. Bill makes a point to cover Outlook,

Eudora and other e-mail clients. And he is not afraid to suggest third party

products when he believes they will work more efficiently.