Operations and Process Management: Principles and Practice for Strategic Impact, 2/E

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Nigel Slack, Warwick Business School, Warwick University
Stuart Chambers, Warwick Business School
Robert Johnston, Warwick Business School, Warwick University
Alan Betts, Warwick Business School

Publisher: Financial Times Press
Copyright: 2009
Format: Paper Bound w/CD-ROM; 568 pp

ISBN-10: 0273718517
ISBN-13: 9780273718512

Our Price: £49.87
Status: Instock
Published: 08 Dec 2008

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Table of Contents

Preface
1. Operations and processes
2. Operations strategy
3. Supply network design
4. Process design 1 - Positioning
5. Process design 2 - Analysis
6. Product and service design processes
7. Supply chain management
8. Capacity management
9. Inventory management
10. Resource planning and control
11. Lean synchronization
12. Quality management
13. Improvement
14. Risk and resilience
15. Project management