Operations and Process Management: Principles and Practice for Strategic Impact, 2/E

ABOUT THIS PRODUCT
	Description
	Table of Contents
	Features
	New To This Edition

RESOURCES
	Instructor
	First Day of Class

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Nigel Slack, Warwick Business School, Warwick University
Stuart Chambers, Warwick Business School
Robert Johnston, Warwick Business School, Warwick University
Alan Betts, Warwick Business School

Publisher: Financial Times Press
Copyright: 2009
Format: Paper Bound w/CD-ROM; 568 pp

ISBN-10: 0273718517
ISBN-13: 9780273718512

Our Price: £49.87
Status: Instock
Published: 08 Dec 2008

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Features

A diagnostic approach equips you with the questions to effectively assess and improve the operations and processes in your company.
Cases in the main text provide an insight into the reality of managing operations. Interactive cases provide the opportunity to work through the decision-making process to solve operations problems.
A balance of service and manufacturing examples equips you with a practical and wide-ranging understanding of the material.
An interactive study guide featuring video, animated diagrams, Excel spreadsheets and further examples provides practical guidance on core concepts and issues.