Brief contents

 List of figures, tables and exhibits from case studies

Preface

Acknowledgements

Chapter 1        What is operations strategy?

Chapter 2        Operations performance

Chapter 3        Capacity strategy

Chapter 4        Supply network strategy

Chapter 5        Process technology strategy

Chapter 6        Improvement strategy

Chapter 7        Product and service development and organization

Chapter 8        The process of operations strategy – sustainable alignment

Chapter 9        The process of operations strategy – substitutes for strategy?

Chapter 10      The process of operations strategy – implementation?

Case studies

Bunge Limited

From Russiawith love

Ikea’s global sourcing challenge: Indian rugs and Child labour

McDonald’s Corporation

Kuhn Flowers

Inditex: Zara and beyond

Delta Synthetic Fibres (DSF)

The GreenvilleOperation

Turnround at the Prestonplant (revised)

DisneylandResort Paris

Index