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Quality Management
 
Managing Quality: International Version, 4/e

by Foster

Managing Quality is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement.

The fourth edition has been updated to keep topic coverage on the cutting edge.

ISBN-10: 0135078199 | ISBN-13: 9780135078198
Quality Management: International Edition, 2/e

by Summers

Quality Management: Creating and Sustaining Organizational Effectiveness, Second Edition explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain.

ISBN-10: 0136087426 | ISBN-13: 9780136087427
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