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• Een nieuwe kijk op de Experience Economy, 2e editie, 2/E
  Boswijk & Peelen
  © 2008 | Pearson Education Benelux | Cloth; 224 | Instock

ISBN-10: 9043013919 | ISBN-13: 9789043013918


• The Experience Economy
  Boswijk, Peelen & Thijssen
  © 2007 | Pearson Education Benelux | Cloth; 240 | Instock

ISBN-10: 9043012688 | ISBN-13: 9789043012683


• Managing the Customer Experience: Turning customers into advocates
  Smith & Wheeler
  © 2002 | Financial Times Press | Paper; 272 | Instock

ISBN-10: 0273661957 | ISBN-13: 9780273661955