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New Edition !
Consumer Behavior: Global Edition, 9/E
Solomon
© 2011 | Pearson Higher Education | Paper; 688 | Estimated Availability:
28 Feb 2010
ISBN-10: 0137034962
| ISBN-13: 9780137034963
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New Edition !
Customer Service: Career Success Through Customer Loyalty, 5/E
Timm
© 2011 | Prentice Hall | Paper; 264 | Estimated Availability:
28 Feb 2010
ISBN-10: 0135063973
| ISBN-13: 9780135063972
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Consumer Behavior: Global Edition, 10/E
Schiffman & Kanuk
© 2010 | Pearson Higher Education | Paper; 600 | Instock
ISBN-10: 0137006705
| ISBN-13: 9780137006700
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Consumer Behaviour, 4/E
Solomon, Bamossy, Askegaard & Hogg
© 2010 | Financial Times Press | Paper; 728 | Instock
ISBN-10: 027371726X
| ISBN-13: 9780273717263
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Critical Thinking in Consumer Behavior: Cases and Experiential Exercises, 2/E
Graham
© 2010 | Prentice Hall | Paper; 150 | Instock
ISBN-10: 0136027164
| ISBN-13: 9780136027164
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Customer Service: A Practical Approach: International Edition, 5/E
Harris
© 2010 | Pearson Higher Education | Paper; 192 | Stock Due Soon
ISBN-10: 0135109310
| ISBN-13: 9780135109311
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Consumer Behavior: International Version, 8/E
Solomon
© 2009 | Pearson Higher Education | Paper; 720 | Instock
ISBN-10: 0135153360
| ISBN-13: 9780135153369
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Consumer Behaviour, 4/E
Schiffman, Bednall, O'Cass, Paladino, D'Alessandro & Kanuk
© 2008 | Prentice Hall | Paper; 0 | Instock
ISBN-10: 0733984177
| ISBN-13: 9780733984174
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Consumer Behaviour: A European Outlook
Schiffman, Kanuk & Hansen
© 2008 | Financial Times Press | Paper; 512 | Instock
ISBN-10: 027370401X
| ISBN-13: 9780273704010
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Customer Service: Career Success Through Customer Loyalty, 4/E
Timm
© 2008 | Prentice Hall | Paper; 304 | Ordered on demand
ISBN-10: 0132236583
| ISBN-13: 9780132236584
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Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences (Paperback)
Diller, Shedroff & Rhea
© 2006 | New Riders | Paper; 160 | Instock
ISBN-10: 0321552342
| ISBN-13: 9780321552341
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Managing Customers as Investments: The Strategic Value of Customers in the Long Run
Gupta & Lehmann
© 2005 | Unknown | Cloth; 224 | Instock
ISBN-10: 0131428950
| ISBN-13: 9780131428959
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Understanding and Managing Customers
Doole, Lancaster & Lowe
© 2005 | Financial Times Press | Paper; 368 | Instock
ISBN-10: 0273685627
| ISBN-13: 9780273685623
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Tomorrow People: Future Consumers and How to Read Them
Raymond
© 2003 | Financial Times Press | Cloth; 304 | Instock
ISBN-10: 027365957X
| ISBN-13: 9780273659570
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Understanding The Consumer: A European Perspective
Dubois
© 2001 | Financial Times Press | Paper; 336 | Printed on demand
ISBN-10: 0136163688
| ISBN-13: 9780136163688
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Customer Orientation and Market Action
Johnson
© 1998 | Prentice Hall | Paper; 183 | Printed on demand
ISBN-10: 0133286673
| ISBN-13: 9780133286670
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Essence Consumer Behaviour
Blythe
© 1997 | Financial Times Press | Paper; 224 | Printed on demand
ISBN-10: 0135731224
| ISBN-13: 9780135731222
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Applied Consumer Behavior
Evans, Moutinho & Van Raaj
© 1996 | Financial Times Press | Paper; 408 | Printed on demand
ISBN-10: 0201565013
| ISBN-13: 9780201565010
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Consumer Behaviour, 4/e
by Solomon
The book links in consumer behaviour theory with the real life problems faced by practitioners. The unique five-part micro-to-macro wheel structure provides a multi-disciplinary approach, including the latest data for profiling European consumers. The book shows how research and concepts in consumer behaviour can inform and be applied to broader strategic marketing issues.
ISBN-10: 027371726X | ISBN-13: 9780273717263
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Consumer Behavior: Global Ediiton, 9/e
by Solomon
Solomon goes beyond the discussion of why people buy things and explores how products, services, and consumption activities contribute to shape people?s social experiences.
The ninth edition includes cutting-edge topics and research in the ever-changing field of consumer behavior.
ISBN-10: 0137034962 | ISBN-13: 9780137034963
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Understanding and Managing Customers, 1/e
by Doole
Designed for first year undergraduates on both business studies and marketing degrees. This text is also useful for HND students, those studying for the Chartered Institute of Marketing certificate and practitioners in the early stages of their careers.
ISBN-10: 0273685627 | ISBN-13: 9780273685623
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