Table Of Contents
Brief contents List of figures, tables and exhibits from case studies Preface Acknowledgements Chapter 1 What is operations strategy? Chapter 2 Operations performance Chapter 3 Capacity strategy Chapter 4 Supply network strategy Chapter 5 Process technology strategy Chapter 6 Improvement strategy Chapter 7 Product and service development and organization Chapter 8 The process of operations strategy sustainable alignment Chapter 9 The process of operations strategy substitutes for strategy? Chapter 10 The process of operations strategy implementation? Case studies Bunge Limited From Russiawith love Ikeas global sourcing challenge: Indian rugs and Child labour McDonalds Corporation Kuhn Flowers Inditex: Zara and beyond Delta Synthetic Fibres (DSF) The GreenvilleOperation Turnround at the Prestonplant (revised) DisneylandResort Paris Index |